CSN Stores has a wide variety of bookshelves and other products, and I have purchased shelves with them before and loved them.  Recently, I was offered a bookshelf for review.  My husband selected the Nexxt Leena Angled Bookshelf.  When the first box arrived, the vertical pieces were cracked during shipment, so I had to request a replacement box.

The second box came, and my husband was thrilled he could finally put this shelf together.  The directions were very sparse with very little explanation of which pieces went where on the vertical pieces or which way it should be assembled.  Unfortunately, while putting this shelving unit together following these directions, the vertical pieces couldn’t handle the pressure and cracked once again.

Upon calling CSN’s customer service in the evening about this unit, I was told to call when the warehouse was open to have them check to make sure the directions were written correctly?!  I’m not sure how that would have helped or how they would have determined that the directions were wrong.  The next day, they offered to send me yet another box.

It came later than the 2 days promised, but I took the afternoon to assemble it myself.  I measured each shelf and measured each section bisected by the vertical pieces to make sure the horizontal shelves were in the correct locations after taking the time to deduce that the crazy scribbled numbers in the directions of the fully assembled piece were those measurements.  I put the shelf together and waited for my husband to bring home his electric drill.

After much frustration and angst over this shelf, we finally got it together and struggled to put it up on the wall.  We noticed that the placement for the wall anchors on the direction sheet were incorrect, and we had to shift around the anchors a few times to get the shelf to sit right on the wall.  I got to put some great books on the shelves.

These shelves are very full now, and it does look nice, but I doubt we’d buy this shelf again after all that trouble.